Will a late payment affect my credit?

No. One late payment will not affect your credit rating. However, if you have a history of paying your water bill late, it may impact your credit in the future.

Why is my bill so high?

An unusually high water bill could be caused by a number of factors: increased water demand, a leak in your water system, faulty equipment, or a mis-read meter reading. If you have a question about the amount of your bill, contact our office at 610-258-7181 to request a review of your usage.

What is a "unit" of water?

A unit of water is 750 gallons. We invoice customers per unit of water used.

If there is a water leak in my home, will I get credit for the wasted water?

No. We invoice for the usage of all water that registers on our meters. If you suspect a leak in your system, contact our office at 610-258-7181 immediately.