Can I pay my bill by credit card?

Enjoy the convenience and flexibility of paying your water bill using a credit card or E-Check linked to your bank account. Easton Suburban Water Authority has contracted Official Payments Corporation for electronic bill payment services. In order to process your payment, Official Payments Corporation will charge a nominal convenience fee. E-Check, VISA, MasterCard, Discover, or American Express are accepted. You can also pay your bill by mail using a check or money order, or you can pay your bill in person at our Customer Service window any time between 8 a.m. and 4:30 p.m., Monday through Friday.

Will a late payment affect my credit?

No. One late payment will not affect your credit rating. However, if you have a history of paying your water bill late, it may impact your credit in the future.

Why is my bill so high?

An unusually high water bill could be caused by a number of factors: increased water demand, a leak in your water system, faulty equipment, or a mis-read meter reading. If you have a question about the amount of your bill, contact our office at 610-258-7181 to request a review of your usage.

What is a “unit” of water?

A unit of water is 750 gallons. We invoice customers per unit of water used.

If there is a water leak in my home, will I get credit for the wasted water?

No. We invoice for the usage of all water that registers on our meters. If you suspect a leak in your system, contact our office at 610-258-7181 immediately.