Reddish Brown or Rusty Water

This is often caused by a water main break or heavy water usage nearby, like from putting out
a fire. To determine if this is the case, email us or call us at 610-258-7181 Monday through
Friday, 8 a.m. to 4:30 p.m. If so, the coloration should clear up in 4-8 hours. Check to make
sure the coloration has cleared by running your cold water for a minute.

Do not use any hot water until the coloration has cleared up because sediment will
collect in the hot water tank. Also, do not do any laundry until the coloration has
cleared. If you have done laundry and your clothing has become stained, do not dry the
clothes and do not use bleach. Bleach will cause the stain to set. Call the ESWA
offices and tell us what happened. We will send out someone to deliver ROVER, a rust removal
agent that will remove the stains.
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